Star Ratings

The Star Rating System in Australia is operated by AAA Tourism, the national tourism body of the Australian Auto Clubs.

Hotels, Motels and Apartments

5 Stars

International standard with a high degree of facilities: outstanding appointments, furnishings and décor and an extensive range of first class guest services. A number and variety of room styles and/or suites, choice of dining facilities, 24 hour room service, housekeeping, valet parking, porterage and concierge services.

4 Stars

Exceptionally well appointed with a high level of facilities: quality furnishings and a high degree of comfort, presentation and guest services provided.

3 Stars

Well appointed with a comfortable standard of accommodation: above average furnishings and floor coverings.

2 Stars

Well maintained with an average standard: average furnishings, bedding and floor coverings.

1 Star

Basic standard. Simply furnished. Resident manager.

Self Catering Accommodation

5 Stars

International quality appointments, furnishings and décor with an extensive range of first class guest services and facilities.

4 Stars

Excellent quality accommodation, furnishings and facilities.

3 Stars

Well appointed with good comfortable accommodation and facilities.

2 Stars

Moderate with comfortable furnishings and facilities.

1 Star

Clean and basic with simple furnishings and facilities.

Bed & Breakfast and Guest Houses

5 Stars

International quality appointments, furnishings and décor with an extensive range of first class guest services and facilities. All bedrooms have ensuites.

4 Stars

Excellent quality accommodation, furnishings and facilities with either individual or ensuite facilities for each bedroom.

3 Stars

Well appointed with good comfortable accommodation and facilities.

2 Stars

Moderate with comfortable furnishings and facilities.

1 Star

Clean and basic with simple furnishings and facilities.

Tourist/Caravan Parks

5 Stars

Excellent with exceptional amenities/facilities and accommodation.

4 Stars

Very good with a high standard of amenities/facilities and accommodation.

3 Stars

Good, clean and well maintained, offering a good standard of amenities/facilities and comfort.

2 Stars

Moderate, clean, reasonably well maintained.

1 Star

Basic and clean with basic amenities.

Backpacker

5 Stars

Benchmark in accommodation and facilities: all bed linen supplied, some ensuited accommodation offered and at least two communal areas. Variety of guest facilities provided including onsite café and bar, internet access, tour booking service, on site parking or public transport within 200 metres, organised activities and 24 hours reception.

4 Stars

Exceptionally well-appointed accommodation: bed linen supplied or hired, twin or double rooms available, reception opened a minimum of 12 hours and a convenience store located within 200 metres.

3 Stars

Well-appointed establishment offering comfortable accommodation and facilities.

2 Stars

Moderate accommodation with comfortable furnishings and facilities.

1 Star

Clean basic accommodation with simple furnishings and facilities.

What do half stars mean?

Half Star

An additional half star indicates properties offering similar standard to the appropriate full Star rating, but offering more comfort by providing additional features and items.

"Non AAA Rated" Properties

The properties who do not participate in the official AAA Star Rating System are indicated as "Non AAA Rated".

If a property is not officially AAA rated there are no formal requirements for different standards and as such there are no guarantees as to the quality of the services and facilities provided by the property. However, this doesn't mean that a “Non AAA Rated” property listed under a certain star category doesn't provide quality accommodation, on the contrary, some of our best selling and highest quality hotels are “Non AAA Rated”. As with any type of purchase, it's up to you to consider your preferences, evaluate the information, and make your own decisions accordingly.